Delivery information

If you have any questions about shipping, packaging, or delivery that aren't covered in the FAQs below, please feel free to contact one of our team members to find out more information

GENERAL DELIVERY DETAILS

  • STANDARD DELIVERY

We strive to process and dispatch your order within 24 hours. For items that are in stock, our Standard Tracked delivery within the UK typically takes 2-3 business days. The standard shipping cost for UK deliveries is £1.99.

WHAT ARE THE SHIPPING COSTS?

  • Standard UK Delivery: £1.99
  • Express UK Delivery : £4.15


EU PRICES

These prices will vary depending on your location within Europe but we aim to have an average of 6-7€ for a tracked delivery service.

WHEN WILL I RECEIVE MY ORDER?

Our goal is to dispatch your order within 24 hours. For items that are readily available, standard delivery within the UK typically takes 2-3 working days. Although we do our best to ensure your order arrives on time, delays caused by Royal Mail or other delivery services are outside of our control. We are unable to take responsibility for delayed deliveries until 15 working days have passed since dispatch. Furthermore, we are not accountable for any losses, expenses, damages, or costs that may arise due to delays by the courier.

Important Note:
We cannot be held liable for any parcels that go missing after they have been left in a designated safe place on your property.

DO YOU SHIP INTERNATIONALLY?

We gladly accept international orders for the countries listed below, as well as throughout the entire United States and all European countries. Our goal is to dispatch your order within 24 hours. For in-stock items, delivery to these locations generally takes between 4 to 7 days.

Please be aware: Local import duties and taxes may be charged when your parcel reaches its destination (outside the UK and EU) These charges are set by the customs authorities of the receiving country and are the responsibility of the customer to pay.

PAYMENT METHODS & VAT DETAILS

We accept the following payment methods:

  • Visa, MasterCard, American Express
  • PayPal, Apple Pay, Google Pay, Shop Pay, Klarna

Additional Charges:
For international deliveries, orders to the EU, or items that are particularly large or heavy, additional shipping charges may be required. If this applies to your order, we will notify you of any extra costs before processing your purchase.

  • If you have further questions, feel free to contact us for more information.